FAQs

How much does garbage collection cost in the city?

Within the City of Platteville garbage and recycling from single family and duplexes is available. A yearly fee of $69 is charged to the property tax bill which covers a portion of the total cost.

Category: Garbage & Recycling
How much should my water bill be? Do you have an average usage chart?

Average Residential Usage Chart below. It’s never good to compare bills with someone else as bills are based on YOUR usage. The standard monthly rate for all residential customers is $38.44* before any water usage. Things to consider are how many are in your household, guests, how often and how long you shower or bathe, watering the yard, how much laundry you do, age/efficiency of your appliances, etc.. Average usage by adults is 200 cubic feet per month and that's somewhat on the high end. Small children - you can probably figure 100 cubic feet for a small child.

*If you have a separate meter for watering lawns, you will need to add $4.75 to your monthly base charges.

# Persons Avg Usage (cf) Monthly Bill
1 200 $55.54
2 400 $72.64
3 600 $89.74
4 800 $106.84
5 1000 $123.94
6 1200 $141.04
7 1400 $158.14
8 1600 $175.24

 

Category: Water & Sewer
How will I know if a recreation program has been cancelled?

Recreation programs are occasionally cancelled due to excessive heat or inclement weather.  Cancellations occurring during normal office hours will be posted on the Recreation Hotline.  You can reach the Recreation Hotline by calling (608) 348-4067. Cancellations are also posted on the Parks & Recreation Facebook page. 

Category: Recreation
I am unable to register a new vehicle or renew my current registration. I'm told my registration is suspended. How do I find out why it is suspended?

The most common reason is that there is likely unpaid parking tickets associated with your name and registration.  

You can find out if you have any restrictions against your vehicle registration record that prevent you from obtaining a vehicle title or registration product on the DOT Incident Request page.  

You also can do a Driver License Status Check or Reinstatement Eligibility Check on that same page if you are wanting to check your driving status.  

Category: parking
I need to have paper served, is this a service provided by the police department and if so, what is the fee?

Yes, the Platteville Police Department does provide paper service. 

We ask that you provide the following:

-  The original paperwork to be served
-  A full copy of the above paperwork (these will be returned to you with an Affidavit of Service)
-  Pre-payment of $30.00* (non-refundable) is required at the time of the request
-  Up to 4 additional attempts will be made at $15 per attempt (invoiced after attempts made)
Paper Service Request Form (you may also obtain this from the Business Office if request done in person during business hours)

*Subject to change

Category: Licenses or Fees
I received a Motor Vehicle Registration Fee but do not live within the City of Platteville. Do I have to pay the fee?

Your registration fee includes a new $20 municipal vehicle registration fee collected on behalf of the City of Platteville. You have received this fee because, according to DMV records, your vehicle is registered as "being kept in" the City of Platteville. If your vehicle is not kept in the City of Platteville, please contact the WisDOT at vehiclequestions@dot.wi.gov or (608) 266-1466 to correct their records. Any person who gives a false or fictitious location where a vehicle is customarily kept may be fined not more than $200 or imprisoned not more than six months or both (section 341.60, WI stats.) 

Category: New Fees in 2017
I sold my car, but I'm getting Parking Ticket Notices in the mail. Why?

A couple reasons why:

If you left your plates on your car, DOT records are going to show you as the current owner.  If you can contact the new owner and obtain your license plates, that is ideal.  You can use those plates on another vehicle you purchase if you so choose (saves you money if the plates are still current!).  If you cannot get your plates back, you should Cancel them with the DOT.  

If the new owner has not registered the car in their name yet, the VIN will still show you as the current owner.  You must complete a Seller Notification to show you sold the vehicle:

Beginning January 1, 2016, law (342.41 Identity of buyer) went into effect requiring a person who sells a motor vehicle to another person, including transferring a junk vehicle by bill of sale, to submit notification to the department that a sale has occurred.  This is to be done within 30 days of the sale.  

This law DOES NOT apply for transfer to or from dealers or other non-individuals, such as companies, charities and government agencies; this requirement is ONLY for sales from one individual to another individual.  This can be done on the DOT's Seller Notification Webpage.  This is also a great source of information BEFORE you sell your vehicle, so you have all the correct information prepared BEFORE you sell your vehicle.  

You are responsible for unpaid parking tickets in your name unless you have documentation proving the sale of the vehicle and the name and address of the new owner.

Category: parking
If I am not a UW-Platteville student may I still ride the bus?

Yes, you may. Information on transit in Platteville can be found here. There are costs for non students.

Category: Transit
If I need to contact the Senior Center how would I do that?

A person wishing to contact the Senior Center for any questions or concerns should call (608) 348-9934.
 

Category: Senior Center
Is Stormwater treated?

No. Only waste from houses is treated. Storm water drains are for storm water run off.

Category: Stormwater Regulations
Is there any cost to visit any of Platteville's Muesums?

There is no cost to visit the Rountree Gallery but there are costs to visit the Mining and Rollo Jamison Museums. You can find information about pricing and upcoming events on their website here

Category: Museum Department
Is there any way to donate to Platteville Museums?

Donations are essential to any museum. Information on how to donate can be found here

Category: Museum Department
What are some of the forms of recreation available in town?

There are a wide variety of programs offered in Platteville, such as biking, hiking, sports leagues and much more. To get a complete run down of the many options Platteville has to offer, please use the website recreation page located here

Category: Recreation
What are the dog waste policies in Platteville?

As a rule of conduct, dog owners should consider themselves responsible for their dog’s waste.

Category: Dogs
What are the Rountree Gallery Hours?

Saturdays 10 A.M. to 4:30 P.M.

Sundays Noon to 4:30 P.M.

Category: Museum Department
What are the Senior Center hours?

The Senior Center is open Monday through Friday, 8:30 A.M. to 4 P.M, with the exception of Tuesday which is 8:30 A.M. to 12:30 P.M.

Category: Senior Center
What do I need to bring with me when I vote?

Wisconsin voters need a photo I.D. There are some special considerations for UW-Platteville students. All necessary information on voting can be found here.

Category: Elections
What forms of payment are available to pay my taxes?

The City of Platteville can accept cash, money orders, personal/business checks and credit cards as payment for your tax bill.  Credit card payments can be made online through Point and Pay (City Hall > Finance > Tax Bills ) or in the Finance office located at City Hall.  Please note: if you use a credit card, there will be a 2.39% fee with a minimum $1.50 charge.  

Category: Finance
What forms of payment are available to pay my water bill?

The Water & Sewer Department is able to accept cash, money orders, personal/business checks and credit cards as payment for your Water & Sewer bill.  We also provide customers the option of setting up automatic payment withdrawal. With automatic payment withdrawal, the Water & Sewer Department will withdraw the full payment out of the customer’s account on the 20th of every month. Credit card payments can be made online through Payment Service Network, via phone (877.885.7968 option 1) or in the Finance office located at City Hall.  Please note: if you use a credit card, there will be a 3.0% fee with a minimum $0.50 charge.  

Category: Water & Sewer
What if I have more property assessment questions?

Information about assessments is available from Accurate Appraisal LLC. Detailed information about property taxes, property tax bills, and the assessment appeal process can be found in the user-friendly Department of Revenue Guide for Property Owners, located on the City Assessor webpage. Questions about the Open Book and Board of Review meeting schedule can also be directed to the City Clerk at 608-348-1823.

What items can be recycled?

PLASTICS:

Household container plastics #I through #7 are recyclable. Plastic bags (grocery, newspaper, etc. – no black or brown bags) that are clean and dry should be placed inside a clear or transparent bag and tied shut; full bag should be no larger than a basketball.  Plastic items that are not recyclable include: formed Styrofoam, packing peanuts and oil bottles.

METALS:

Tin and Aluminum Food, Beverage, and Aerosol cans, can be recycled.  They should be empty and the plastic tops removed.  Small items of scrap metal may also be recycled (pots, pans, toasters, etc.), nothing smaller than 2 inches or larger than a basketball and weighing more than 10 lbs.  Cardboard sided juice cans and paint cans are not recyclable.

GLASS:

Green, brown and clear bottles and jars only.  Windows, mirrors, glassware, ceramics, and lightbulbs are not recyclable.

PAPER:

Newspaper, magazines, office paper, phone books, paper milk and juice cartons and junk mail should be placed loose in the recycling bin.  Gift wrapping paper (non-foil type) is also recyclable.  Tissue or paper towels, food and candy wrappers are not recyclable.

CARDBOARD:

All cardboard boxes including paperboard (cereal boxes, etc..) are recyclable.  Please flatten boxes; pieces should be no larger than 3 feet by 3 feet.  Wax and plastic coated cardboard are not recyclable.

 

Drivers look for the recycling bins to determine if a stop is needed. 

Recyclables may be mixed in clear or transparent bags and placed in bins.

Please rinse containers!

Preparing recyclables correctly is important for the Recycling Center automated single-stream sorting process.  Proper preparation ensures that recyclables will not be landfilled, helping keep costs down.   

 

Category: Garbage & Recycling
What kind of services/programs are available at the Senior Center?

There are a wide variety of programs offered by the Plattville Senior Center and some change from week to week. Regular services include meals, a transit system, and a cafe. The center regularly has guest presentations, bingo, and organized trips to various locations.

Category: Senior Center
What level of swimming lessons should my child take?

If your child has previously taken swimming lessons at the Platteville Family Aquatic Center a record of their past lessons is available on Active Network.  After logging in to your account, click on List Activity Grades under Account Activity.  Here you will find a list of all the lessons your child has previously taken and a record of Pass or Fail.

If your child has not previously taken swimming lessons at the Platteville Family Aquatic Center please reference the American Red Cross Swim Levels Skills Chart.  Read the course descriptions and choose the level you feel is most appropriate for your child.  If you are unsure, take your best guess and talk with the Pool Manager before the first class.  They can watch your child and if they notice your child is in the wrong lesson, may be able to move them into the correct lesson.  We find the largest gap occurs between Level 2 and Level 3.  If you are between these lessons, we recommend choosing Level 2.

Category: Aquatics
When are Winter Parking Regulations enforced?

Winter parking regulations are enforced from November 15th to April 1st each year.  Please see the Winter Parking Regulations, as well as other Parking Regulations and Maps HERE for more details.

Category: parking
When is brush pickup?

Brush pickup is on the 1st and 3rd Monday Spring-Fall. Put Brush near the curb with ends point out. 

Category: Seasonal

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