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FAQs
When is brush pickup?
Brush pickup is on the 1st and 3rd Monday Spring-Fall. Put Brush near the curb with ends point out.
When were the Ambulance Service Fee and Motor Vehicle Registration Fee approved? Did the Community have a chance for input?
Starting in October 2016, there were several public Common Council work sessions held to discuss the budget. During these work sessions, the new fees were discussed in great detail. On November 22, a Public Hearing was held and residents had the opportunity to come and address their concerns. The 2017 Budget was approved at the November 22, 2016 Council meeting. Information regarding these meetings can be found on our webpage under Common Council Meeting Information.
Where and How can I pay a Citation or Warrant?
Where: You can pay any citation in person, by mail, or online. If you wish to pay during non-business office hours, we do have a dropbox just inside the front door. If you wish to receive a receipt, it must be paid in person Monday-Friday 8:00am-4:30pm or online (print your receipt).
How: We accept check, cash (no coin), or credit card payments. If you choose to use a debit or credit card, please be aware that the service we use (GovPay) charges a 7% service fee that is added at the end of your transaction.
** PAYMENTS FOR WARRANTS ARE REQUIRED TO BE BY CASH OR CREDIT CARD ONLY.**
Please note: We can accept payment for citations issued by any agency, but be aware that payment for a citation issued by an agency other than the Platteville Police Department most likely will take up to 2 weeks for your payment to be forwarded to the proper agency.
Where can I find bags for yard waste?
You can find $1 bags at local businesses such as Heiser, Piggly Wiggly, or City hall.
Where can I find more information about the Senior Center?
Where can I Title/Register a vehicle or Renew a vehicle registration?
The Platteville Police Department is no longer providing titling services.
Below are a few options for Titling or Renewals:
NEW REGISTRATION
Online:
- Do you have internet access and a printer? You can save yourself a trip if you wish to register a vehicle online with the WI DOT eMV Public site (some restrictions apply)!
In Person:
- The DMV Office at 31 Means Drive on Mondays and Wednesdays, 7:00am-5:00pm.
To expedite the process, be sure to have the following info with you:
- DOT MV 1 Form (Even if the location completes this online, this will show you the info you need before you go.)
- Original Title
RENEWALS
Locations in the City of Platteville (contact each for requirements, as they will vary):
- Online with the DOT (some restrictions apply)
- RTI Kiosk, DBA EZ-TAB, Walgreens (Renewals only)
See the DOT DMV Agent List for a more detailed list of physical locations for walk-ins.
Where should I rake my leaves to?
You should rake leaves to the curb, but not into the street.
Who do I contact to complain about a code enforcement issue?
If there is a code being violated, you can either contact the local police department or file a complaint to the city electronically via this form.
Who do I contact to set up my electricity?
Alliant Energy and Scenic Rivers are the primary providers in Platteville. Other providers may be available.
Who do I contact to set up my internet?
Centurkylink, HughesNet, and various other service providers may be available.
Who do I contact to set up my Water and Sewer services?
To set up Water & Sewer service, you will need to fill out an Application/Termination form. The form is available on our website here, or in our office located at City Hall. If you need to start and stop service, you MUST complete two forms. You can email the completed form/s to wsstaff@platteville.org or drop them off at the Water and Sewer Office.
Who do I contact to set up phone service?
Centurkylink, HughesNet, and various other service providers may be available.
Who is issued a CITY Parking Permit? Can I purchase a parking permit?
Specific streets in the city are designated as permit parking areas. There are numerous signs that alert drivers to these restrictions. The permit required is a CITY (NOT Campus) Parking Permit and are only issued to property owners in the permit parking area. If renting a property in the permit area, your permit will be issued to you by your landlord/property manager. Permits found to be misused (to include fraudulent permits) will be confiscated and appropriate citations issued.
The permits are not for sale and are not to be sold.
Who is the Platteville City Manager?
Adam Ruechel, to contact him by phone dial 608-348-1821 or email - citymanager@platteville.org.
Why are some recreation service fees higher for non-residents?
Residents pay an additional tax directly to the City of Platteville. A portion of these taxes are used to offset the cost of services for residents.
Why aren't reminders to pay sent out rather than the formal disconnection notice?
If we haven’t received payment by the 20th of the month, we send out disconnection notices around the 25th. Sometimes there is a very short window from the payment due date and when we send out notices. For example, in February 2022, we have to print disconnection notices on Tuesday the 24th and start printing the next month’s bills 2 days later to get them in the mail by the end of February. These notices are the only “reminders” we send out and are sent to all customers with a delinquent (past due) balance at the time of printing. There's a lot of information we are required to send.
Why did I get a late charge on my Water and Sewer Bill - I scheduled payment from my bank for the 20th?
Your bank will create and mail us a paper check. The payment is not electronic. You need to allow time for bank processing and mailing.
Why did I receive a code violation citation when other houses in the community appear to have similar issues?
Any citizen has the right to report a code violation. The city may have noticed more occurrences at your residence or place of business. If you feel there are other violators in your area you are free to report them.
Why did I receive an alternate side parking (or emergency route) ticket when it didn't even snow?
The purpose of this regulation is to allow access by plows when it does snow. Tickets are issued consistently throughout the winter to ensure compliance on those nights when it is needed for snow clearing. For winter parking regulations, see the City Parking Regulations and Maps.
Why is my water bill so high?
Your toilet may be leaking and you don't hear it. The seals can get old and your toilet needs to refill itself but not so much that you hear it. It's easy to check. Put a couple drops of dark colored food coloring or dark colored soda in the back part of the toilet (the tank part). Do not flush. Wait 20 to 30 minutes. If the water in the bowl turns that color, you have a leaky toilet.
Here's a link to a checklist that will help you look for leaks: Leak Checklist
When can I expect to receive my absentee ballot?
Absentee ballots are mailed out 47 days before a federal election or 21 days before a primary or other election.
Check myvote.wi.gov to confirm your request and track your ballot.
How do I check the status of my absentee ballot request?
Search for your voter record at myvote.wi.gov. Scroll down the page to see your request. Dates will appear in a blue box once they are completed.
How do I know if the Clerk's Office received my ballot back to be counted?
Search for your voter record at myvote.wi.gov. Scroll down the page to see your ballot status, a date will appear in a blue box when the clerk receives your ballot.
