Utility Billing Specialist

The City of Platteville seeks a Utility Billing Specialist to manage utility accounts, billing/invoicing of water and sewer bills, collection of payment and provide support to the Finance Office and staff. Minimum starting wage of $19.68 - $21.37/hour, commensurate with experience. The City of Platteville offers unmatched employee benefits, including participation in Wisconsin Retirement System (WRS), health insurance with low monthly premiums and a $300 max out-of-pocket cost for care, generous paid time off (112 hours in first year plus additional sick leave), and employer paid life insurance and long-term disability.

Primary Responsibilities

• Prepare monthly utility bills and other related bills and notices including final bills, past due notices and disconnect warning notices.
• Process new or cancelled accounts, meter changes, or other similar utility billing activities.
• Receive and post cash, check and credit card payments to customer accounts and prepare auto payments.

Minimum Qualifications

• High School Diploma, or GED equivalent
• 1 to 3 years related experience (billing, invoicing, accounts receivable, customer service)
• Demonstrated customer service skills
• Proficiency in Microsoft Excel

Preferred Qualifications

• Experience in utility billing or government finance
• Post-Secondary education with course work in accounting

How to Apply

To ensure consideration, application materials should be submitted by 8am on Tuesday, August 8th, 2023. Applications will be accepted until the position is filled.

Please complete/submit the following application materials to Chad Wilson, Human Resources Manager, via email at wilsonc@platteville.org or by mail to the address below.

• City of Platteville Employment Application (available in the Supporting Document below)
• Cover Letter
• Resume

City of Platteville
Attn:  Human Resources
PO Box 780
Platteville, WI  53818

Note: Applications can also be dropped off in City Hall, M-F 8am-4:15pm.

For questions, please contact:

Chad Wilson, Human Resources Manager

608-348-1832 or wilsonc@platteville.org